We’re here to help.

Whether you need assistance with an order, have a question about a Sofierth product, want to share feedback or would like to discuss a business opportunity, please get in touch with us.

Customer Support

For assistance with an existing order, please share:

• Your order number

• Name and registered mobile number

• A brief description of the issue

• Photographs or video, where relevant

Providing these details will help us review your request and respond more efficiently.

Email: info@sofierth.com

Existing order support: orders@sofierth.com

Phone/WhatsApp:   India : +91 9204676824 | UAE: +971 586676824

Product and Order Enquiries

You may contact us for assistance with:

• Product information

• Website orders

• Payment-related concerns

• Shipping and order tracking

• Damaged or incorrect products

• Cancellations and refunds

• Local delivery or self-collection

• General feedback

 For shipping, cancellation and refund conditions, please also refer to our Shipping Policy and Refund Policy.

Business and Wholesale Enquiries

We welcome enquiries from:

• Retailers and supermarkets

• Hotels, restaurants and cafés

• Corporate and institutional buyers

• Distributors and wholesalers

• E-commerce and marketplace partners

• Facility-management and procurement teams

Please mention Business Enquiry in the subject and include your company name, location, required products and estimated quantity.

India Operations

Sushaaryaam Global Ventures India Private Limited

Owner of the Sofierth brand in India
Hyderabad, Telangana, India
Website: www.sofierth.com

UAE Enquiries

Sofierth also serves customers and business partners in the UAE through Shaaryaam General Trading-FZCO.

For a UAE-related enquiry, please mention UAE Enquiry in your message so it can be directed to the appropriate team.